It’s That Time Again…

Vacation Season!!

It’s that time of the year once again: Vacation Time! Time to pack up your bags and go experience the world in whatever form you may choose.

While you pack up your things, empty the fridge, and get the kids ready, don’t forget it is a great time to have a plumber come and take a look at your home and make sure everything is functioning properly before you leave.

Every summer, we get calls from families that have come home from vacation to find a home without hot water, a malfunctioning drain or leaky faucet, or most importantly, a significant leak. It is not a bad idea to have all of the functional aspects of your home looked over before you leave on your vacation.

Plumbing that is in good working order can save you thousands of dollars in repair costs.

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Every Job is Different

As a customer, you may have heard us say the phrase “every job is different”, over the phone when you booked an appointment. This week we wanted to talk about how true that really is!

Sometimes customers will say that their job is small while setting up an appointment, and be very surprised to find out that it is more of an undertaking than they originally thought. Other times, a customer is very concerned about their plumbing and believes their job to be large and costly, and when we get eyes and hands on the job we discover a quick and easy solution.

We have had many instances where the existing plumbing affected the job at hand, including sinks installed in a home that simply drained outside, traps installed using incorrect fittings and techniques under sinks, and water heaters installed improperly, which caused leaking. If the plumbing in your home was not done in accordance with International Plumbing Code or was DIYed by you or a previous owner, you may not even be aware of the scope of the work that is necessary to bring your home up to code.

The main reason every job is different is because every home has unique features, unique plumbing, and its own quirks. The best way to diagnose plumbing issues is always to get a licensed, skilled technician to come to your home and use his knowledge and years of experience to figure out the best solution for you and your home.

If you’d like to share a short story of a time we found a solution for you, feel free to respond to this email and let us know! We would love to share some testimonials from our customers

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The Cost of a Dripping Faucet

While it is easy to ignore, a dripping faucet can cause a significant increase to your water bill. You may not realize it, but the water expended through dripping can really add up over time!

Using this link… you can calculate just how much water you are losing as your faucet drips by simply counting the number of drips in one minute.

The results may astound you! For example, 5 drops of water in one minute amounts to 21.6 gallons of water wasted during the month- which simply means money down the drain when your water bill arrives!

If you have any dripping faucets you would like us to evaluate, give us a call and we will stop those drips!

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Jetting: Great Benefits

Jetting is a very useful service we offer at DB’s Plumbing and Drain. The jetter is a large, tow-behind machine that can unclog drains, clean pipes, and prevent costly, unsanitary backups in your home. It works by propelling water at a high rate of speed (up to 4000 psi) through your pipes and pushing out anything that may be in them.

This can be utilized when there is a clog present, as a preventative or regular maintenance, or potentially as an alternative to a pricey excavation of your sewer line.

Jetting as a service has been available for decades, but it is certainly gaining popularity as consumers become more and more aware of their options and educated about the plumbing in their homes. If you are interested in this service or learning more about jetting- give us a call!

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Sump Pumps

Spring is upon us once again in full swing, and with Spring comes rain.  If you have a sump pump in your home, please take the time to make sure it is clear and fully functioning.

Spring tests your sump pump more than any other season, so make sure it runs, it is free of debris, and it will process water. To do this, simply pour a pitcher of water into it and watch it work!

If your sump pump fails, you could have a flood. If you need assistance checking it or think it may need replaced- give us a call! We are happy to help.

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Team Building!

We recently participated in a really fun team building exercise- with another plumbing company! We spent the morning playing paintball… strategizing, working together, and executing plans.  It was a great time and we were victors!

Spending downtime with the other company was really nice, too! We saw some great leadership, mutual respect, and hard work to meet a common goal.

Cooperative collaboration between competing companies is good for both our customers and the plumbing industry as a whole by allowing us to learn from each other and work together, leading to the best possible customer service.

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Fun Plumbing Facts

Here are a few interesting plumbing facts you may not have known!

1. The word “plumbing” and the periodic table element for lead, Pb, come from the Latin term for “lead”, plumbum.

2. Al Moen invented the single-handle faucet that can control hot and cold water in one turn in 1937, after he turned on a two-handle faucet and burned his hands.  In 1947, he finally convinced someone to produce his single-handled faucet.

3. One of the reasons that manhole covers are typically round is because if they are turned sideways, they won’t fall through their own opening. They can also be easily rolled, to move them more effectively.
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Anode Rod: What Is THAT?

Today we are going to explain what an anode rod is and how you may know you need to have it replaced.  An anode rod is located on the top of your water heater.

They can be made of various metals, and they are basically a magnet that attracts microscopic metals in your water to it in order to keep them out of your water and preserve your water heater by preventing corrosion.

Do you have a sulfuric smell when you use your hot water? If you smell something like matches or rotten eggs when you take a shower or bath, your anode rod may have gone bad. This is the key indicator that it needs to be replaced.

If you think you need to have your anode rod checked or you have any questions, feel free to give us a call!

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Plumbing Tips: Buying a Home

With warmer weather on the way, you may be considering making a change by moving. You may (like me) be considering buying a home!  We are here to give you a few tips on what to look for in a home that’s new to you when you are shopping for a home. Maybe a friend or relative could use the advice as well!

Water Heater
You will want to check to be sure the water heater in the home is in good condition, and has copper connections going to it.  A heater that looks in good condition may not be, but it is a good indication if it has been well cared for or it is new.  While in the home, feel free to turn on a tap (if the water is on) and run the water until it is hot to see if it gets hot quickly and stays hot.

It is a good idea to check under all the sinks in the home, near showers/tubs, and in the basement for any signs of a leak. This may not look like running water; it may be a damp/brown spot on drywall or a damp feeling in the air.  It is important to know the extent of any leaks in the home and if structural damage or mold is present before considering the purchase of a home.  If any of these indications are noticed by you, be sure to pass the information along to your realtor and/or home inspector.  You may see something they don’t see.

Sewer Inspection
Something that may be a good idea for your potential home is to request a special plumbing video camera to be fed through the sewer by a licensed plumber. We can check to see if there are any breaks or cracks in the sewer line, any root intrusion, or any blockages present in the line.  Having this information before you purchase a home could save you thousands of dollars in repairs or replacement on something that would be unseen until you inhabit the home.  This inspection can be done quickly and can give you the peace of mind that you will not have to have major plumbing repairs, but instead get to spend money to decorate!

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Text Notifications: A New Feature

We have rolled out a new feature here at DB’s…text notifications!  If you give us your cell phone number, you can now receive a text notification on your phone with a picture of your technician and the details about your appointment.  The text also contains an easy-to-click direct line to the office should you need to contact us once you receive the text.  We do not distribute your number or contact you via text if you choose for us to not- it is totally up to you!

Customers that have received text notifications seem to enjoy this feature, as you no longer have to check your email in order to get the dispatch information.  Email notifications are still possible, and encouraged in addition to the texts as you will have everything about your appointment in one place.

We hope you enjoy this new feature and please let your customer service representative know you would like to take advantage of it when you call!

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