The Gift of Membership

Do you have all of your shopping done for the upcoming holiday? Do you know anyone who needs a thoughtful house-warming gift?

Consider our Membership Program! Give the gift of 25% labor on all flat-rate calls, waived dispatch fees for the whole year, and a through whole-house membership service. Details can be found here:MEMBERSHIP PROGRAM. Give the gift that could save your loved one thousands of dollars!

Simply call the office to purchase the membership and we will do the rest.

Whether or not you are a member with us, our service includes some very necessary regular plumbing maintenance, Please consider having a service like this done on your home as if you check these items once a year, you can save yourself from many plumbing emergencies throughout the year!

Our service includes:
*Water heater service: Gas: burner cleaning and flushing, Electric: element/thermostat testing and flushing
*Sump Pump inspect and flush
*Drain Inspections
*Dye tablet inspection for toilets with free flapper replacement as needed
*A Whole house pressure test
*½ off our regular rate for sewer camera inspections from outside clean-out

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National Day of Mourning

Today our company honors President George W.H. Bush and his lifelong service to our country. We join the nation in mourning a man who whether or not you agree with his politics, held office honorably and served the nation in the United States Navy. While we are open for regular business and tackling plumbing problems all day, we do so with respect and thoughtful hearts.

Click here for a brief list of what is closed/suspended today. Please take a moment to think of every man and woman who make this country great, and particularly the late President Bush.

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DON’T PUT THE TURKEY DOWN THE SINK!

I have so many great Thanksgiving tips to alleviate stress. Don’t try to drive anywhere today, Friday, or Sunday. Don’t eat so fast you can’t breathe. Don’t anger the most talented chef in the family.

As far as plumbing Thanksgiving tips, I have some of those too! Don’t put anything down the sink that might make all those Thanksgiving treats come right back up and create a clogged mess. This includes bones, thick sauces, vegetable peels, and Grandma’s leftover sweet potatoes (chunky but we love her). If the toilet clogs, use the correct plunger (not one designed for a sink) and don’t continue to try to flush it! This could lead to overflow or the clog moving farther down the line and creating an even worse problem.  If you have lots of guests and they are showering at your home, have them wait at least a few minutes between showers. This will allow the hot water to replenish, and the drain to clear.

We will be closed for our employees to spend time with their families but the phones are answered 24/7. We are open for regular business 7 AM Friday, so give us a call if these tips don’t solve all of your post-Thanksgiving needs! We hope you all have a safe, happy, family and/or friend-filled Thanksgiving. We are thankful for you and your business.

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A Plumbing Mystery

While most people know plumbers can unclog a toilet or replace a garbage disposal, we offer many services that customers may not think of! Here are a few services we offer, and a few services we refer out.

3 Things We Can Do Besides Unclog a Toilet
Many customers are interested to find out some services we offer that maybe you didn’t know we perform!

  1. Gas Work– We can install new gas lines, install gas appliances, fix gas leaks, and fix gas fireplaces. While there are many handy people, it is important with gas to hire a professional with experience and the correct certifications who knows what they’re doing, as gas is serious business!
  2. Work with Septic Systems and Wells– As the area gets more and more developed, wells and septic systems are becoming more and more rare. Customers are asking to convert to city water and sewer more than ever before. We have technicians that are knowledgeable and experienced with both septic system and wells/well water.
  3. Hydro-jetting– What can clear lines of sludge, grease, and build-up, with 4,000 PSI of high-pressure H2O? Our jetter! If you think you may have a problem with your sewer line, jetting may be a great solution.

3 Services We Typically Refer to Great Companies

  1. Fix Appliances– While we work on the plumbing connections to and from appliances, we do not fix the appliance itself. This is a specialized service offered by appliance repair companies.
  2. Install French Drain systems– While a French drain system can be a great solution for controlling water in your yard, we find this type of service is best offered by a landscaping company. They can be sure to preserve your plants and trees and configure the best drainage solution for your yard.
  3. Pump Septic Tanks or Inspect Septic Systems– While there are many repairs and replacements we can do involving septic systems, pumping and inspections are specialized services that involve special trucks and equipment.
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The Bukys Believe…

In God. In Hard Work. In Family. In Integrity.

DB’s Plumbing and Drain may be a plumbing company, but we also want to be a positive influence on both our work family and our community. There are so many ways to make money, but to truly have an impact is so important. A small, family owned, and operated service-based business is a labor of love that takes so much time, dedication, and heart that we want to make sure to never lose sight of what’s truly meaningful. To that end, we participate in volunteer events, organize donation events, and advertise for positive community activities. We are always looking for great ways to give back and get involved in Prince William County.

Our work family are of various ages and backgrounds, and have different goals, but they are each individually great people and have a lot of integrity. We want every customer to feel as though they are taken care of by family, because that’s how we want to be treated. We sincerely hope this has been your experience with us and we truly value you allowing us into your homes to tackle issues that are sometimes dire.

Female Plumbers

Only 1.6% of plumbers in the United States are female. We would love to have a female plumber working for us! This article is the story of one plumbing woman who has worked hard to be where she is. In the future we hope there’s more women plumbers for us to hire.

“It is such an honor to serve our community and know we are making a difference in local homes and businesses every day when we go to work. Having a female plumber on staff would be so great and add to our ability to impact the community! I would be so honored to find a female plumber that was interested in working for us. I hope one day this is not a rarity!”
—David Buky, President

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Water Heater Warning Signs

Today we’d like to talk about your water heater. How do you know when your water heater needs replaced? What are the warning signs?

Not having any hot water is the final and last sign your heater needs replaced. At that point, you don’t have a choice and you must hurry to get hot water for you and your family. Before this occurs, there are a few warning signs that you may pay attention to!

  1. Is your water heater making any strange sounds? Your heater shouldn’t make any rumbling noises. If you hear this type of sound, this could indicate sediment has built up in your heater and it is struggling to function properly.
  2. Is your water not exactly clear? If you are on city water and it is starting to be rust-colored, checking your water heater should be your first step. This colored water could be an indication of rust in your heater, which will cause it to leak.  A great way to test whether this is true is by filling up several gallons of water. If the water clears after a few times, the fault is in the pipes. If the water remains rusty by the end of the test, then your water heater is likely to blame.
  3. Is your heater leaking? This is the easiest sign your heater is on its way out. Check your heater once a month for signs of a leak, and if you find one, take care of it immediately. If water is standing or puddling around your water heater then more than likely it has reached the end of its useful life. Always remember that if you see moisture of any kind it is a big worry when it comes to your water heater.

At DB’s, we’ve been helping customers maintain and replace their water heaters for over 10 years. We’ve seen many different scenarios where heaters have leaked and ruined finished basements, customers who have been out of water long-term trying to get their heater replaced, and even water heaters that have exploded! If you have any concerns about your heater, give us a call! We would be happy to address them.

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What is the most important thing?

Safety.

Safety is the most important factor in our jobs at DB’s Plumbing and Drain. At the end of the day, our President has pledged to all of our employees that he will do his best to ensure that everyone will leave work in the same condition they came into work in. As plumbers, our team can have catastrophic injury happen more easily than the public may think. For example, popular drain “cleaners” such as Draino or Liquid Plumr can splash out of a drain and into a technician’s eyes as they are clearing it, causing permanent eye damage. This has even led to blindness in our industry!

By taking all the proper precautions before, during, and after every single job, our technicians and helpers do their best to ensure everyone on their job-sites and in your homes are safe and free from harm.

“Nobody deserves to get hurt at work, or anywhere for that matter. I personally can’t sleep until I know everyone I am responsible for is safe. I ask you this: please remain vigilant when it comes to safety. It’s so easy to become complacent. Just stop and ask yourself…can I get hurt? If the answer is yes or maybe, find an alternative. It’s so vital to get home safe every day.”
—David Buky, President

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Plumbing Is Like Cooking…

Today I’d like to talk about how plumbing is like cooking!

With plumbing you need the right tools for the right job, and the more prepared you are the faster and easier your job will go. While you may have done a certain job many times, every single time you do it goes just a little differently. Plumbers will tell you there are multiple solutions for many issues, and they love choosing the best solution for the problem.

Chefs…sound familiar? Those of us who cook can probably see how related the two are. The right tools make the job so much easier, the last time you cooked a certain recipe won’t be exactly the same as this time, and there are many decisions you can make as a chef that will change the outcome of the final product- hopefully for the best!

While you might not be a plumber, or a chef for that matter, it’s great to see how everything is connected and how we can better understand the world around us by looking for similarities. Next time a plumber is in your home, think about how you can relate to them with your job or hobbies! It’s really a small world when you stop to think about it.

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What Happens When You Flush?

Something I never really considered before working at a plumbing company is the modern miracle we know and use regardless of who we are…the indoor flushing toilet. Wow. What a beautiful thing! Regardless as to the weather, how you’re feeling, or if you’re in a huge rush, the toilet is a convenient way to take care of several of our vital human functions efficiently and comfortably. Toilets have even evolved to have remote control options, multiple flushing options, and even motion activated, heated seats!

If you really think about it, how much do you know about your toilet? Do you understand how it works? For an overview of the average toilet, check out our blog post here. It’s helpful for everyone with a toilet (hopefully all of us!) to understand the basics behind how it works and how to do basic repairs. There’s no reason why your toilet should be taboo!

“Something as simple as a running toilet can really cause your water bill to go up. In some countries, they lack adequate access to drinking water. Meanwhile, we allow toilets to run and faucets to drip as we are too busy to fix those issues. One of the ways you can do your part to help conserve water is to keep your toilets and other plumbing in top-notch shape. Fixing your toilet could be something as simple and inexpensive as changing the flapper!”
—David Buky, President

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Jackie Takes Over!

This week, I (Jackie) am taking over the blog! You may recognize me from taking your appointment or answering your questions when you call the office.

Working in customer service is challenging in many ways, but I found it to be especially challenging when I started working here at DB’s Plumbing and Drain. When I first started here in February I knew nothing about residential/commercial plumbing, aside from if the toilet isn’t flushing, try the plunger and hope for the best! In these past 7 months, I have learned so much that will benefit me as I start my journey into home-ownership. The best part of my job here is seeing all the feedback from the customers I was able to help in time of crisis and emergency simply by answering any questions they might have and working them into our schedule anyway I can. I get to make sure one of our highly skilled technicians is there to help whenever a customer is in need.

Just like any job, customer service has its pros and cons, but it’s all worth it knowing I was able to help people in my community and be a part of such an amazing team of people who strive to give you the best experience and result possible.

– Jackie, Receptionist

Expansion Tank for Your Water Heater- Why?

When I started working at DB’s, I had never heard about an expansion tank before. I knew what a water heater was of course, but I didn’t know anything about an extra little tank that goes with it! The expansion tank can prolong the life of the heater by removing pressure build up that occurs through thermal expansion. **Science!** If you would like one installed, give us a call! We would be happy to help.

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